Content moderation by professional managers consistent with employee values was a colossal failure *as a management strategy* since the resulting entirely predictable perception of unfairness led directly to the hostile acquisition of the company by a megabillionaire who *fired all the managers*.
As a business strategy, you have to give the management team credit, provoking an eccentric billionaire into paying $44B to reverse the political valence of the comp[any was very probably the best possible outcome for shareholders. Maybe we should have *more* teams of nearsighted managers trying to make their company irresistible to outraged big-dollar stakeholders.
I agree with the broader point, that thus was a financial windfall for TWTR shareholders and an own goal on Elon's part. But not sure I agree with the "consistent with employee values" part. It was indeed content moderation by professional managers based on an articulated set of standards. The fact that those standards were generally in alignment with employee values says more about Twitter's culture and its hiring practices (and who wanted to work there) than anything else.
As Mr. Masnick points out, ANY content moderation is practically guaranteed to result in a perception of unfairness. It just comes with the territory.
You mean it isn’t a steaming pile of . . .
*reads post*
Nope, it still is ;)
It's always a dude. Or a bro. Usually both.
Content moderation by professional managers consistent with employee values was a colossal failure *as a management strategy* since the resulting entirely predictable perception of unfairness led directly to the hostile acquisition of the company by a megabillionaire who *fired all the managers*.
As a business strategy, you have to give the management team credit, provoking an eccentric billionaire into paying $44B to reverse the political valence of the comp[any was very probably the best possible outcome for shareholders. Maybe we should have *more* teams of nearsighted managers trying to make their company irresistible to outraged big-dollar stakeholders.
I agree with the broader point, that thus was a financial windfall for TWTR shareholders and an own goal on Elon's part. But not sure I agree with the "consistent with employee values" part. It was indeed content moderation by professional managers based on an articulated set of standards. The fact that those standards were generally in alignment with employee values says more about Twitter's culture and its hiring practices (and who wanted to work there) than anything else.
As Mr. Masnick points out, ANY content moderation is practically guaranteed to result in a perception of unfairness. It just comes with the territory.